SOURCE FACT
SolarWinds · Web Help Desk
SolarWinds Web Help Desk contains a deserialization of untrusted data vulnerability that could lead to remote code execution, which would allow an attacker to run commands on the host machine. This could be exploited without authentication.
Required action
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
CISA notes
https://www.solarwinds.com/trust-center/security-advisories/cve-2025-40551 ; https://nvd.nist.gov/vuln/detail/CVE-2025-40551
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